[caption id="" align="alignright" width="202" caption="Image via Wikipedia"][/caption]

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Emirates Airline has placed the largest order of the largest plane in the world. They will eventually have 58 A380s – one third of the total orders Airbus has received till date. Their first A380 that flew from Dubai to New York City on Aug 1, 2008 dazzled everyone with exclusive showers in the First Class and a plush bar for Business Class, along with an overloaded in-flight entertainment system across all classes. Luxury and novelty was the name of the game. But will this last?
Three questions for Emirates

Once Emirates has 58 of these double-decker planes flying around the world, will they still be able to maintain such high product standards across the fleet?
How will service consistency be ensured?
How will Emirates ensure that the right expectations are set among customers for A380s with different configurations? Emirates VP for the Americas, Nigel Page, doused our curiosity with his forthcoming replies on these issues.

Three A380 configs, Two types of aircraft, Single minded focus on service
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Nigel explained that …

Emirates Airlines‘ A380 is currently doing a showcase tour around North America.  We were there to catch the show Live at JFK Airport in New York City on Aug 1, 2008. While there, we took the time to chat with Nigel Page, who is Emirates’ Senior Vice President of Operations for the Americas. Being with Emirates for 15 years, and 20 years with British Airways, Nigel shares his wisdom with us in the video interview. Below, you will also find key talking points in the interview. Enjoy!

How would you differentiate Emirates A380 from Singapore Airlines’ and Qantas’ product?

Geographic advantage – Dubai is located mid-way between Russia and Africa, US East coast and the Far East and of course, Europe and Australia. We will take full advantage of this, once our 58 A380s are in service.
Cabin crew of 130 nationalities – each plane has a crew that speaks over 10 languages between them