The essence of Seth Godin’s book, Purple Cow, is to create a product or service that is “remarkable.” Remarkable, in the sense that something about what you do is unusual, rare, excellent or fill-in-your-adjective-here that people will comment about it, to others. One advantage to ‘conversational referrals’ is that people who become customers tend to be less price sensitive.
One such Purple Cow was the subject of an outstanding business profile in the Las Vegas Sun, this morning. The business is The Cupcakery, and its owner, Pamela Jenkins, Cupcake Queen.
I first met Pamela, ever so briefly, at a bridal show a couple of years ago. She probably doesn’t remember me, but I remember the cupcakes. Like so many bakers at wedding shows, The Cupcakery was offering samples of their wares. In this case, mini-sized versions of a variety of their cupcakes.
Now incredibly delicious cupcakes dangerous for me, because I’m Diabetic. But, I had to try just one. After devouring one, the only problem was limiting myself.
Today’s profile really points out several things.
Now, back to the cupcakes. If a business in this town really wants to make an impression on someone, they can have a dozen Cupcakerycupcakes delivered. It’s certainly several steps beyond bagels.
I imagine most people that taste one of these cupcakes become addicted rather easily. Addiction is, of course, the highest form of memorability.
What is it that your product or service offers that truly makes it remarkable, addictive, or otherwise memorable?
Read the full Las Vegas Sun Article.
Andy Ebon
The Wedding Marketing Authority


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September 3rd, 2008 at 10:40 am
We have the CEO of FUN! Who makes every event an experience. Confetti drops. Light ups tambourines, LED stuff, dancers, etc…
By the way the CUPCAKERY rocks! I’ve used them on occassion for stuff too! What a way to make an impression.
2. Las Vegas Wedding Concierge Says:September 3rd, 2008 at 5:07 pm
I give my brides and grooms the VIP Wedding Concierge” experience with exceptional customer service and the exclusive feeling that I am there “only for them” as many brides have said in their very nice testimonials. That is, to me, what sets me apart and what I am most proud of.
I also work very hard at branding my image in everything I do, including having sent a dozen Wedding Concierge cupcakes from “The Cupcakery” to many of my colleagues last year as a thank you before the holidays. They made a very sweet & sensational impression.
http://lvweddingconcierge.blogspot.com/2008/01/wedding-concierge-is-crazy-for-cupcakes.html
I love Pamela and she truly is the “Cupcake Queen” and a PR dynamo.
3. Elizabeth "The Occasionista" Says:September 5th, 2008 at 3:44 pm
I have heard phenomenal things about The Cupcakery! One of my dear friends and business partner back in Dallas was just telling me about how amazing these little bites of heaven are. In fact, she is coming to visit in a couple of weeks and will be bringing a box of them for us to do some taste testing on!
Stay sweet,
Elizabeth
“The Occasionista”
http://www.occasionista.com