To be memorable, be clear and concise
If you have been in any organization or networking group, you’ve been asked to voice your 30-second commercial or elevator speech. Those critical few seconds determine what other people remember about you.
Recently, while working with a small group of business leaders, we worked on the 30-second commercial. I was genuinely surprised at the look of panic on some people’s faces when asked to do a brief self-introduction. It’s well documented that more people fear public speaking than death. Looking around the room, that was clear.
After everyone did a self-introduction, we examined the disconnect between what one says and what people hear, and then further worked on the necessary precision for self-introductions.
Key elements of our discussion included these tips on what works and what doesn’t.
Start and end with your name, title, and company. Use your title, only if it clearly expresses what you do. Avoid first person, singular or plural, whenever possible (I or we). Ideally you should be talking about your company, as a separate entity from yourself. If you’re a micro-business of one, you can use first person. Don’t give a laundry list of everything you do. If you are in a wedding networking situation, stay focused on weddings. If you are in a convention situation, focus on corporate and convention services. Pare it down even further by not listing all your possible upgrades. Concentrate on the services that you are asked for most often (80/20 rule applies). Define your market area, clearly. Each market has its own unique boundaries, bridges and natural divisions. If you have elected to work within a specific portion of a Greater Tibuktu, state it. Smile! A purposeful smile puts warmth and authenticity into your voice. When one gives a deadpan delivery, the message comes across board and disinterested, as though your self-introduction is something you just-want-to-get-through. Look people in the eye. Even in a short segment, one can engage two or three people directly, for connection. If it looks like your speaking to the light features, the connection will not be there.
Why do people hire or refer you? If there is one standout comment you hear, frequently from client feedback, feature it (if you can fit it in). “Most often, customers ask for the Chocolate Heart Attack, made with 11 varieties of chocolate.” or “Venue managers say that our disc jockeys are well prepared and always work as team players on events.” Rehearsed, but not memorized. Just like putting a fresh announcement on  your voice mail, your self-introduction should flow, with ease. As you wordsmith your 30-second commercial, put it in writing. When you see the words, it’s typically easier to cut away the fat. After you’ve trimmed it, rehearse until you are able to do it off-the-cuff. If you’ve mastered the introduction, it will never be phrased exactly the same, two times in a row. It will always sound fresh. If it sounds memorized, your words will lack sincerity.
Let me give you an example:
“I’m Andy Ebon, The Wedding Marketing Authority; writer and publisher of The Wedding Marketing Blog-dot-com. I assist wedding industry businesses connect with the bride, more effectively through seminars and presentations and my blog, as well as business and marketing coaching. Andy Ebon, The Wedding Marketing Authority.”
Alternate Version
“I’m Andy Ebon, The Wedding Marketing Authority. I’m a public speaker, trainer, and educator of wedding industry businesses. I help wedding industry business connect with today’s bride through business and marketing coaching, as well as my blog, cleverly titled: The Wedding Marketing Blog -dot-com. Andy Ebon, The Wedding Marketing Authority.”
Is one better than the other? Not particularly When spoken, will it sound the same as when read? No it won’t. It’s essential to practice by speaking out loud. Some words that work together in print, don’t flow as well when spoken. Find the flow. Why don’t you just say ‘The Wedding Marketing Blog?’ I have chosen an easy-to-remember blog address that I want people to remember, so the dot-com portion is part of its name. I also own Wedding Marketing Blog dot-com, so if someone drops The, they will still be directed to the site. How can I judge my performance? Critiquing yourself is near impossible. It’s better to collaborate with friend/peer. Listen to each other’s execution and give feedback about what you heard (understood) and what is not clear or is extraneous.
I could go on… but I won’t… for now. At some point I’ll publish a Part 2. For the moment, see what you can do to improve your 30-second commercial. If you find any tips, particularly helpful, please comment.
And remember, if you can’t clearly express what is you do, and who it is you serve, how can you expect other people to make really good referrals.
Andy Ebon
The Wedding Marketing Authority
written by Andy Ebon \\ tags: 30-second commercial, Andy Ebon, concise, elevator speech, impactful, networking, organization, public speaking, Wedding Marketing Authority