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Search and Community Track at SES San Jose: NACA’s Save The Dream Tour

At SES San Jose 2009, I’ve been asked to make a solo presentation to kick of the Search and Community Track. The title of the session is “How to Optimize for Search & Engage the Community.”

I’ve been working on my presentation, but it lacked a compelling case study that illustrated how a community organization had used search engine optimization and YouTube video to generate measurable results. I had planned to show examples of videos created by Barack Obama’s presidential campaign, Monty Python, and Blendtec, but plans have a way of changing.

NACA_logo.jpg Then, I got involved with the Neighborhood Assistance Corporation of America (NACA), a national non-profit community advocacy and homeownership organization headquartered in Boston.

NACA is organizing a series of Save the Dream events to help homeowners avoid foreclosure, restructure home loans, and reduce mortgage rates. They have already held events in Columbia, SC, Stamford, CT, and Washington, DC. And NACA plans to hold more Save the Dream events in Cleveland, OH, July 17 – 20 at the Wolstein Center; Chicago, IL, July 24 – 27 at McCormick Place; and St. Louis, MO, July 31 – August 3 at Chaifetz Arena.

Although I don’t have my case study wrapped up just yet, I do see one in the making. And it offers lots of lessons to search engine marketers, YouTube directors and entrepreneurs about how to create unique, relevant content that can quickly gain popularity in the Internet community.

For example, we issued an optimized press release yesterday announcing that NACA CEO Bruce Marks and Congresswoman Marcia L. Fudge (OH-11) will hold a joint press conference on Monday, July 6, at the Wolstein Center at 11:30 am to discuss the upcoming Save the Dream event in Cleveland. You can get the gist of the news at NACA and Congresswoman Marcia L. Fudge (Oh-11) Announce Same Day Solution for Homeowners with Unaffordable Mortgage.

But we also embedded a documentary video created by DigiNovations of Concord, MA, in the optimized press release. It provides background on NACA’s Save the Dream program, which has helped homeowners across America restructure and renegotiate home mortgages and home loans they can no longer afford.

This page contained an embedded video. Click here to view it.

Documentary: NACA’s “Save the Dream” – Mortgage Restructuring and Renegotiation Rescues Homeowners

Now, the press conference hasn’t even been held yet — and the Save the Dream event in Cleveland is still two weeks away. But I was stunned yesterday when one Twitter user near Memphis, TN, said “this is fantastic news” but she couldn’t afford to wait, had called NACA and was “on hold” waiting to talk with someone.

I initially tweeted back that NACA will have over 500 staff and volunteers at the Wolstein Center in Cleveland, including over 250 counselors providing counseling from 9:00 a.m. to 8:00 p.m. from Friday July 17 through Monday July 20. Then, I realized that this information wasn’t helpful today, this minute, now. So, I sent her a direct tweet with the cell phone number of the person I was working with at NACA — in case she needed it.

I got a direct tweet back saying, “Thanks for the info… my process is well underway – so I’m all set (I hope!)”

So, something extraordinary is happening. And as I prepare for my presentation at SES San Jose 2009, I hope you won’t mind if I share the story as it unfolds. That’s one of the lessons I’ve already learned: You can’t plan a search campaign and expect the community to wait to respond when you are ready — especially if you are offering an answer to the huge subprime and predatory lending industry.

This is bigger than a case study. This is people’s homes.

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Trade Groups Outline New Behavioral Advertising Standards

In January, four trade groups announced that they would be developing behavioral advertising standards. The groups are The American Association of Advertising Agencies (AAAA), The Association of National Advertisers (ANA), The Direct Marketing Association (DMA), and The Interactive Advertising Bureau (IAB).

The standards have now been released and are as follows:

The Education Principle calls for participation in efforts to inform individuals and businesses about online behavioral advertising. The industry intends, in a major educational campaign involving over 500 million ad impressions over the next 18 months.

The Transparency Principle calls for clearer and easily accessible disclosures about data collection and use practices. The result will be a new notice on the page where data is collected and will occur via links embedded in or around advertisements, or on the Web page itself.

The Consumer Control Principle expands the consumer’s ability to opt-out of data collection. The opt-out will occur via a link on the page where data is collected. This principle also requires service providers such as Internet access providers and desktop application software companies to obtain consent of users before engaging in online behavioral advertising.

The Data Security Principle calls for reasonable security and limited retention of data.

The Material Changes Principle calls for the acquisition of consent for any material change to data collection and use policies as well as practices to data collected prior to any change.

The Sensitive Data Principle requires parental consent for consumers known to be under 13 on child-directed Web sites. This Principle also calls for heightened protections to certain health and financial data when attributable to a specific individual.

The Accountability Principle calls for the development of programs to monitor and report uncorrected non-compliance to appropriate government agencies. The CBBB and DMA will work cooperatively to establish accountability mechanisms under the Principles.

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Google Mobile Optimizes Search Results for 38 Languages

If you can access the mobile internet via your cell phone, then you now have access to newly optimized Google Mobile search. It reaches 38 different languages in over 60 countries.

The optimized Google mobile search experience began last December when it was rolled out to iPhone and Android phones in the US. Then in March, it was rolled out to iPhone and Android phones in over 20 countries.

The optimizes mobile search incorporates universal search when appropriate. There’s also a focus on local search due to the nature of searching on the go.

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Google Toolbar for IE Gets Advanced Translation

Google has updated their Toolbar for the Internet Explorer browser to make language translation easier. Instead of manually copying and pasting text into Google Translate, the Toolbar now automatically detects if a language is different from the one set as your default.

Google will then serve up a message saying it has detected a language foreign to your own and asking if you would like it translated. Simply click the “Tranlate” button in order to receive the translation.

The new feature is available for all languages of the Toolbar (but again, just for Internet Explorer). The languages include: English, and the translation service supports 41 different languages: Albanian, Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian and Vietnamese.

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Enter the Search Engine Watch Awards by July 17, 2009

You only have a couple of weeks left to submit an entry to this year’s Search Engine Watch Awards. The deadline is July 17, 2009.

The objective of the SEW Awards is to recognize excellence, as well as inspire innovation and encourage new ideas in search marketing. The SEW Awards will honor 14 outstanding search marketers, search engines and technology providers, as judged by a panel of industry experts and the Search Engine Watch editorial staff.

The categories are:
* Search Engine with Most Relevant Results
* Most Innovative New Search Engine
* Best Search Engine Ad Platform
* Technology Platform Search Marketers Can’t Live Without
* Best SEM Technology Platform for SMBs
* Best Social Media Platform for Marketers
* Best Web Analytics Platform
* Most Innovative Use of Search Engine Optimization
* Most Innovative Paid Search Campaign
* Best Social Media Marketing Campaign
* Best Business-to-Business Search Marketing Campaign
* Best Use of Local Search
* Best Integration of Search with Other Media
* Most Effective Use of Web Analytics

And who are the judges? They are:
* Chris Boggs, Director, SEO, Rosetta
* Jessica Bowman, SEO Strategist and in-house SEO Expert, SEMinhouse.com
* Eric Enge, President, Stone Temple Consulting
* PJ Fusco, Natural Search Director, Netconcepts
* Bill Hunt, President, Back Azimuth Consulting
* Mark Jackson, SEW Expert & President/CEO, VIZION Interactive
* Ron Jones, President/CEO, Symetri Internet Marketing
* Cindy Krum, Chief Executive Officer, Rank-Mobile, LLC
* Sage Lewis, President, SageRock.com
* Melissa Mackey, Online Marketing Manager, Fluency Media
* John Marshall, SES Advisory Board & CTO, Market Motive
* Lee Odden, SES Advisory Board & CEO, TopRank Online Marketing
* David Szetela, CEO, Clix Marketing
* Brian Ussery, Director of SEO, Search Discovery
* Matt Van Wagner, President, Find Me Faster

By the way, in case you think I’m sucking up to the judges by listing their names, my firm can’t enter because SES is one of our clients. This wasn’t in the rules a year ago, but now that it has, I am free to comment on the process and the outcome.

Entrants may submit nominations for multiple categories, but each submission must focus on the four key areas of consideration:

1. Overall approach and category relevance
2. Innovation in methodology and execution
3. Excellence in tactical execution
4. Achieving success goals

Submissions will be accepted through July 17, 2009. There is an application fee of $145 per entry. Up to four award finalists will be determined for each category. Finalists will be notified by July 27, 2009, and will receive 1-day passes (limit 3) to the SES San Jose sessions and Orion panels on the day the winner in their category is announced. Winners will be announced during Search Engine Strategies San Jose, August 10-14, 2009.

Submitting companies will be recognized at the event, as well as in the SES Magazine and on Search Engine Watch. I also plan to interview as many winners as possible for SESConferenceExpo’s Channel on YouTube.

2000-SEW-Award-winner.gif Oh, there is one other thing you should know about the Search Engine Watch Awards. The winner of the 2000 SEW Award in the “Outstanding Search Service” category was a little known start-up named Google. And Google was also the winner in the “Most Webmaster Friendly” category, as well.

Not bad for a company that had just announced a $25 million round from Sequoia Capital and Kleiner Perkins a year earlier. Where are they now, I wonder?

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CareerBuilder Taps Bing API for New Candidate Search Tool

At the Society for Human Resource Management Conference, CareerBuilder announced a new recruiting tool built with the Bing API. It’s called Applicant Explorer and it uses the API to integrate online results such as social networking sites, blogs, and corporate websites with CareerBuilder’s results.

“One of our key goals with Bing is to simplify search and make it easier for people to find what they are looking for online; searching for the ideal job candidate is no exception,” said Alessandro Catorcini, senior program manager, Bing. “By combining Bing functionality with the extensive CareerBuilder database, Applicant Explorer helps recruiters and employers customize their search criteria and dynamically sort through and display hundreds of data sources in one easy to use interface, cutting the manual search time substantially.”

The idea was to streamline the candidate search process for human resources professionals. Instead of sifting through CareerBuilder results and then conducting the same search on a separate search engine, now recruiters can do it all in one place.

“With so many employers already utilizing the Internet to research candidates, Applicant Explorer was created to help employers do that necessary research in the most efficient and simple way possible – helping them go beyond the resume,” said Greg Brass, director of profile search at CareerBuilder. “In addition, job seekers can benefit from the clearer picture employers can gather of their qualifications and background.”

Applicant Explorer is free for those using CareerBuilder’s resume database.

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Google Testing Logo Sizes in Search Results?

Philip Lenssen over at Google Blogoscoped noticed a variance in the size of Google logos in the search results from browser to browser.

I did a little experimenting and noticed the same thing. On Firefox and Safari, the Google logo is proportionately smaller than on IE and Chrome for me. Check out the images below.

Anyone else seeing the same thing?

Firefox

googlelogofirefox062909.png

Safari

googlelogosafari062909.png

Internet Explorer

googlelogoie062909.png

Chrome

googlelogochrome062909.png

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CSI, Simpsons Ad Rates Now Higher for Online than TV

For the first time in history, some television programming is demanding higher ad rates online than it is for tv. Popular shows such as CSI and Simpsons are among those seeing the higher ad rates at such sites as Hulu.com and TV.com, according to Bloomberg.

For a prime time ad, advertisers generally pay $20 – $40 per thousand viewers. But on Hulu.com, the Simpsons recently garnered $60 per thousand.

Advertisers are willing to shell out the dough because internet viewers are more committed to the shows, generally seeking them out instead of channel surfing.

Additionally, there is less advertising on the online version of the shows and viewers are more likely to remember the web ads.

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