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Bing: What to Expect (Hint: It’s More Than Just a Live Search Rebrand)
Yes, Microsoft’s Bing is a rebranding of Live Search, but there are added features which make it a whole new search engine from the software giant.

What’s being carried over from Live Search include the homepage images with hotspots, deep links, Instant Answers, xRank and a slew of features on the local, video, and image searches. Search suggestions are now called “Auto-Suggest.” As reported earlier, programs like Cashback and sites like Farecast will be rebranded under the Bing brand.
Here’s what’s new:
Web Groups affect the way results appear. Certain search terms will have results that are categorized. For example, if you search for a city, you may get groups of results sorted according to restaurants, hotels, weather, airport information and more. A search for a celebrity may sort results according to biography, movies, images, etc. Powerset plays a key role in these groupings. Here are the categories that will be affected by Web Groups:
Automobiles (car models, car manufacturers) Travel/local (countries, cities, states and points of interest such as stadiums, parks and passes) People (celebrities, athletes, musicians, bands, politicians, etc.) Sports (teams from the NBA, NFL, NHL and MLB) Health (cancer, diet, over-the-counter and prescription drugs, symptoms, genetic and conditional disease, injury trauma) Entertainment (popular television shows and movies) Retail (certain electronics such as cameras, cell phones and optics products) Events (Oscars, Fourth of July, NASCAR, etc.)
Bing Health is going to include more content directly in the web results. In the screenshot below, you can see how a search for “influenza” brings Quick Tabs in the Explore Pane. When articles is selected, actual articles appear in the results. Content will be provided by nine trusted medical sources including Mayo Clinic, the American Cancer Society and MedlinePlus.

Best Match is designed to make the most helpful information stand out from the rest. If you’re searching for UPS, obviously the UPS site should be first and foremost. Included with the result are deep links and a customer service number. There’s also a box in the search results where you can type in a number to track a package.

Quick Previews allow searchers to mouseover results and see more information from the site behind the result. Microsoft says up to 24% of clicks result in a quick click back to search results because searchers quickly realize a page isn’t what they’re looking for. Quick previews can help prevent those unnecessary clicks.

The Explore Pane is a lefthand sidebar that serves up Recommended Searches (previously on the right hand side in Live Search) as well as search history and quick tabs to information relevant to your search.

Bing will also be available for mobile devices and will power Microsoft’s Windows Live and MSN toolbars.
Bing isn’t available for public use until next week, but what are your impressions of this preview? Leave your thoughts in the comments below.
Yahoo! Search Adds Sports Shortcuts
Earlier this week, we looked at the Instant Answers that Live Search provides for sports teams and players. Now, Yahoo! is rolling out search shortcuts for sports as well.
Simply type in a team or sporting event and get immediate stats. The shortcut works for NFL, MLB, NHL, and NBA, and college sports leagues including the NCAAF and NCAAB.
Here are some examples:




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Yahoo Search Adds Hoops, Puck Shortcuts
The NBA and the NHL received their turn as Yahoo Search Shortcuts, with the sports-loving Yahoos providing the leagues with the same features enjoyed by baseball and football fans for MLB and the NFL.Mike Modano recently became the highest scoring American-born player in National Hockey League history. Thanks to the latest Shortcut from Yahoo Search, [...]
Live Search Team Improves Product Searches
Back in October, LiveSearch introduced a feature called "New and improved product results in Web search", thorugh this users could have more product information and informed decisions. Now, the official Live Search blog has a post called, "Summarizing user reviews for computers and electronics" which finds, analyzes and summarizes reviews from across the Web in [...]
MLB Picks Off Game Download Buyers
There is no joy in Mudville, as mighty DRM has struck out fans who bought baseball videos from MLB.com.Major League Baseball crushed the purchases of digital game videos like they were a hanging curveball looping over the plate. The League shut down the DRM server managing the licenses of old video purchases, and just like [...]
Strike Outs or Home Runs?
In honor of the current World Series, we looked at the search capabilities of the most popular sports web sites. Nearly all these sites featured stories about the latest games, so there’s sufficient content to discover.
After two games, we would expect to see consistently strong search results. After all, the Series is definitely [...]
Major League Crash Stalls Rockies Ticket Sales
The ticketing system operated by a California company has been unable to process World Series ticket sales for Colorado Rockies fans, and those baseball fans are not happy about it.Front office personnel for the Colorado Rockies must be regretting their decision to farm out sales of World Series tickets to a purely online-only effort.
The team [...]
Mobile Customer Service Improving
U.S. mobile users say their service problems are handled more efficiently than in the past according to J.D. Power and Associates"2007 Wireless Customer Care Performance Study."
Eighty-one percent of mobile users said their problems were resolved in a "timely manner." That is an increase from 2004 when 75 percent of customers said the same. Forty-eight percent [...]
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