ArticleSnatch Blog

You are browsing the search results for "retailers."

Paid search spending was up 12% in the fourth quarter of 2008 compared to the same quarter in 2007, according to SearchIgnite.

We’ve been hearing that advertising dollars were being shifted online, with the strategy accelerated by the rough economy. But is that trend slowing?

SearchIgnite says October’s spend was up by 15% and November was up by 43% year-over-year. But December’s spend dropped 14% from the previous year.

It could be a reaction to consumer behavior. Conversion rates increased by 11% in October, but dropped 2% in November. They went back up in December but just by a 4% increase.

Still, Roger Barnette, President of SearchIgnite, suggests that in all the confusion there is opportunity for the technologically innovative.

“Retailers were more aggressive with their paid search spend in the first half of the quarter compared with the year earlier in an effort to capture more consumer dollars ahead of the holidays.†said Barnette. “This is evidence that the challenging and changing economic environment is requiring retail marketers to adjust their online marketing strategies accordingly. As such, tools for testing and understanding how both search and other online media are performing together will become increasingly important for retailers as they look to make more nimble, data-driven decisions about where to allocate their media spend.â€

Related Reading:
59% of Small Businesses Don’t Do Paid Search Marketing
Yahoo Gives Itself Permission to Change Your Search Marketing Campaigns

Google Creates One Page for Webmaster Tools Settings

eMail and Web Faxing Using eFax

links for 2008-12-04

999 new biz ops: 830-839

Why Retailers Should Be Day Trippers to SES Chicago

Okay, so I’m an old Beatles fan. But there are lots of very current reasons why retailers should consider becoming day trippers to Search Engine Strategies Chicago next week.

Hidden in plain sight on the rates & registration details page is this nifty option: “One-Day Package†for SES conference sessions is $895. I’m not making this up. Check it out for yourself.

And which day might a retailer consider being a day tripper? Check out the SES Chicago Agenda Overview and retailers will see two options.

The first is Tuesday, Dec. 9. You can start with the morning keynote presentation by Bill Tancer, General Manager of Global Research at Hitwise and author of “Click: What Millions of People Are Doing Online and Why It Matters.â€

Bill is going to talk primarily about what search term data can tell us about the economy and consumer sentiment. He’ll also spend some time on finding insights on the effect of an economic downturn on search. You could get an ROI on your day trip just by attending the keynote.

But wait! There’s more!

Tuesday features a Retailer Track. There are three sessions focused on:

Squeeze More Sales Out of Your Existing Online Campaigns
Given the economic downturn, learn how companies are using the latest tools, like Google Website Optimizer and others, to maximize online sales without increasing their ad spend. Three internet retailing companies will discuss how they are increasing the ROI of their ad campaigns in these tight budgetary times.
• Moderator: Kayden Kelly, CEO, Blast Advanced Media
• Speakers:
Chris Benson, CTO, AudioEditions.com
Todd Curry, VP of Marketing, ifbyphone
Sandra Niehaus, VP, User Experience and Creative Director, Closed Loop Marketing

Google Site Search: Fast, Relevant, Customized Search Results for Your Website
Over the past decade, website search has increased in importance from a technical feature to a core marketing and sales asset. End-users are increasingly losing patience with multiple navigation options on websites and are looking to search as the answer. To this end, Google’s Nitin Mangtani will be discussing how customers are using Google Site Search to grow their businesses and how you can do the same for yours in this sponsored session.

A Case Study From American Greetings: Rethinking Optimization
What happens when you combine thousands of keywords across 2 engines with 3 products and a single, optimized landing page? Nothing much really. In this session, attendees will learn how American Greetings became post-click marketing mavens by discovering the inherent value of AdGroup-level testing and iteration for increased lift. American Greetings and ion interactive will explain how and why they moved from a single optimized landing page to testing over 40 landing pages tightly matched to each individual search AdGroup–enabling them to deliver the right content to the right people in the most compelling format. Attendees will hear real American Greetings examples — what worked and what didn’t — that achieved increased engagement, increased conversions and increased behavioral data that impacted their bottom line. Session takeaways include best practices for running simple, high-impact A/B tests that any front-line marketer can easily implement and understand.
• Moderator: Rebecca Lieb, Contributing Editor, ClickZ
• Speakers:
Tessa Fraser, Marketing Manager, Online Media, American Greetings
Anna Talerico, Executive Vice President, ion interactive

Now, if retailers have a conflict on Tuesday, then they should check out what’s being offered on Wednesday, Dec. 10.

The morning starts with a keynote by Josh James, President and Chief Executive Officer of Omniture. The title of his presentation is “Avoiding the Chasm of ‘Anticipointment’†To drive to the next level of conversion and optimization, Josh thinks it’s time for online marketers to consider the entire marketing value chain and bridge the gap between ads and a personalized, relevant online experience for each visitor.

Then there is a Vertical and Retail Track that features sessions on:

Advanced B2B
Forget consumers. You want leads! Leads that become opportunities that convert into booked business! Join our seasoned panel of B2B marketing professionals as they share the latest tips and trends in using search to find those niche decision-makers that drive your business.
• Moderator: Aaron Kahlow, Chairman & Founder, Online Marketing Summit
• Speakers:
Karen Breen Vogel, President and CEO, ClearGauge
Patricia Hursh, President & Founder, SmartSearch Marketing
Adam S. Goldberg, Chief Innovation Officer, Clearsaleing

Getting Vertical Search Right
The need for specialized search capabilities has never been more prevalent than it is today. Established leaders and experts in vertical search application and execution will discuss the state of the industry, positive and negative experiences, and best practices for answering needs of today’s demanding searchers.
• Moderator: Elisabeth Osmeloski, Founder, AdventuresinSearch.com
• Speakers:
Paul Forster, CEO, Indeed
John Ellis, Senior Online Marketing Manager, ResortQuest
Jeff Tinsley, CEO, Reunion.com

Shopping Search Tactics
Learn how content from your e-commerce or merchant site can - and should! - be included in shopping search engines.
• Moderator: Brian A. Smith, Analyst, ComparisonEngines
• Speakers:
Greg Hintz, General Manager, Yahoo! Shopping
Jonathan Ashton, VP of SEO & Web Analytics, Agency.com
Dave Moran, Sr. Manager Search Marketing, Performics
Aaron Shear, Partner, Boost Search Marketing

In House: Lessons Learned & Victories Won
As Search Engine Marketing (SEM) grows in popularity, many companies are attempting to handle the SEM function in-house despite the inherent complexity and challenges. Join us for a spirited discussion and get a chance to meet some of these intrepid do-it-yourselfers behind the in-house movement, as we debate the pros and cons of developing and training a dedicated in-house team. Laying the foundation for in-house SEO success, long-term cost savings, gaining project support at the executive level, leveraging innate knowledge and creating accountability are just some of the topics to be discussed.
• Moderator: William Flaiz, VP, Search Engine Optimization & Web Analytics, Razorfish
• Speakers:
Olivier Lemaignen, Group Manager, Global Search Marketing, Intuit
Jessica Bowman, SEO Strategist & in-house SEO Expert, SEMinhouse.com
Maura Ginty, Senior Web Manager, Web Content Team, Autodesk, Inc.
Mark Ruzomberka, Traffic.com

Oh, and the exhibit hall also happen to be open Tuesday and Wednesday, so retailers can what’s new on the show floor.

I think these are some pretty compelling reasons why retailers should consider becoming day trippers to SES Chicago next week. Of course, I’ve got a ticket to ride for the entire week. So, I also think there are some pretty compelling reasons for attending the entire conference and expo.

Does your site maintain its usability across many browsers? If not, you could end up leaving money on the table this holiday season. Browsers such as Firefox, Chrome, and Safari (which comes standard on Macs) now make up about 30% of the browser market. Firefox alone enjoys 20% of the overall market share.

Matt Poepsel, vice president of Gomez, Inc., whose services test and monitor the performance of websites says that the increase of non-Internet Explorer browsers could cause some e-tailers grief.

“This year more than ever, websites can look and function differently from one browser to another. Online retailers can no longer assume that all shoppers are using Internet Explorer. They must ensure their sites look good and work well across a wide range of browsers - or risk frustrating customers and losing the sale.”

Okay, I understand that we’re all trying to “give a jolt” to the economy. But I was still surprised today when Lycos provided a list of Christmas gift ideas two days before Thanksgiving Day. Aren’t we all supposed to wait until Black Friday?

Nevertheless, for shoppers who like planning ahead — or for online retailers and etailers looking for what will be hot this holiday season — Lycos just announced its ninth annual list of the most popular toys and video games, based on web search activity.

(For a complete list and commentary of the Lycos Top Toys and Video Games of 2008, go to the Lycos 50. You can also voice your opinion on this year’s list, and weigh in on weekly Internet trends and pop culture on the Lycos 50 Blog or follow the Lycos 50 on Twitter.)

It shouldn’t come as a shock that Apple’s iPod holds the top spot as the #1 most-searched for toy this holiday season. But this year, the Apple frenzy includes hot-searched items like the iTouch and iPod Nano.

Harry Potter, at #11, makes a fifth consecutive appearance in 2008, with Harry Potter games, books and DVDs dominating Harry Potter-themed searches.

New in 2008 is KOTA, the Triceratops Dinosaur (#15), generating more search interest than Fisher Price’s New Elmo Live (#19). Meanwhile, not so hot in 2008 are Hannah Montana-related toy items, which made a big splash in 2007, but fail to make this year’s list.

Spongebob Squarepants (#14) takes over as the top licensed character-themed toy of 2008. Spongebob was last seen on the Lycos Top Toy list in 2005. And when it comes to dolls, Barbie (#6) continues to reign, extending her run on the annual Lycos list of Top Toys and Video Games to nine consecutive years of appearing in the Top 10. But there’s not enough data on Caribou Barbie to see if that will be a big hit this year — let alone in 2012.

Gaming consoles see a big resurgence in search popularity in 2008, with the Nintendo Wii (#10) capturing the most search interest, generating 25% more search activity than the Xbox 360 (#12) and Playstation 3 (#13). Also seeing a resurgence in 2008 are old school classics like Monopoly (#17), despite the current housing market.

Five of the top 25 toys in 2008 originate from the popular world of anime including Naruto (#3), Pokemon (#4), Dragonball (#5), Inuyasha (#7) and Gundam (#16). Meanwhile, one new toy making the 2008 list may be unfamiliar to most adults, but if search activity is any indication, expect the Bakugan Battle Brawlers (#24) to be flying off the shelves this holiday season.

On the video game front, the massive multi-player game RuneScape (#1) scores big with web users for the fourth consecutive year as the most-searched video game of 2008, while Final Fantasy makes its first appearance on the list since 2005, with Final Fantasy XIII (#3). Also racking up points online, making first-ever appearances on the top video games list, are war-themed games including Call of Duty: World at War (#9) and Gears of War 2 (#14), while Guitar Hero World Tour (#8) and Wii Fit (#15) are the most popular Wii-themed games based on web searches in 2008.

Also new in 2008 are Xbox 360 and PlayStation 3 games Fable 2 (#17), Fallout 3 (#18), Street Fighter IV (#10), Dead Space (#19), Far Cry 2 (#22) and BioShock (#25). This also marks the fourth consecutive year the Madden football-themed games fail to make Lycos’s Top Toys and Video Games list.

As for me, I don’t do any Christmas shopping until the very last minute. That way, I don’t have to figure where to hide presents where my three kids (or wife) can find them before December 24th. Yep, when I say “last minute Christmas shopping” I mean last minute shopping. You’d be surprised how simple decisions are on Christmas eve.

SearchIgnite has released data showing that the search ad spend for retailers is up 33% so far in the fourth quarter of 2008. The reason appears to be that multi-channel marketers are funneling more money to search, which has strong data on ROI.

“With the current economic climate leading up to the holidays, retailers are looking for ways to capture consumer spend and drive revenue in efficient ways,†said Roger Barnette, President of SearchIgnite.

Q4 spending is also up 58% over Q3 2008. Last year’s Q4 was up 40% over Q3 2007. And last year’s Q3 didn’t have an election to boost it’s numbers.

However, consumers are spending less per transaction. Still, the good news is that they are spending online at a steady rate of growth.

Related Reading:
SearchIgnite Releases Version 3.0 of Media Optimization Platform
SearchIgnite Releases Q1 Search Marketing Data

Yahoo! Shopping has launched a deal finding portal called Yahoo! Deals. You can access the portal at deals.yahoo.com.

It culls sales on various products across the web from sites such as Woot!, Amazon, and Deal News. It also finds coupons and storewide savings from a plethora of online retailers.

Yesterday, we talked about how women are looking to cut back on their holiday shopping. This is a great tool to help them maximize their shopping dollars.

Here’s a screenshot. Check out the site and come back and tell us about your first impressions in the comments.

Women are planning to spend less according to two surveys released today.

In a survey by the Marketing to Moms Coalition, moms plan to cut spending on holiday gifts. Offline is expected to be hit the hardest, with an 8% drop over last year. Online will decline by 2%.

“Older kids tend to want expensive presents like cell phones, video games, trendy clothes and computer equipment,” says Maria Bailey, a founder of the Marketing to Moms Coalition, and author of the book, Mom 3.0, Marketing with Today’s Mother by Leveraging New Media and Technology. “Moms are telling their older kids that this year, they’re just going to have to wait.”

Another survey from Frank About Women shows that women (not just moms) are planning to cut holiday spending. First on the chopping block? Themselves.

62% of women are asking friends and family to forgo buying them a gift this year due to the economy.

They asked survey participants who would be cut from the gift list that normally would be on.

So, who is getting a gift this year?

“Not only are women planning to spend less on others, they are actively encouraging their friends and family to omit them from the gift list this year,” says Nicole Green, senior strategic brand planner at FAW. “This self-sacrificing mindset represents a significant cultural shift as a renewed sense of fiscal responsibility and frugality trump spending and splurging for many women. Marketers who speak to the real meaning of the holidays are more likely to resonate with women this season and benefit from their spending power.”

Related Reading:
Microsoft Study Reveals Online and Digital Behavior of Women
Mom Bloggers Prove Powerful Resource to Marketing and Branding Success
Moms See Search as Task-Oriented; Websites as Entertainment

If you’re not familiar, CafePress is a site where you can purchase custom-designed apparel and gifts. There are many merchants selling their designs as well. Today, CafePress unveiled its new design, and it looks great.

But searching for a design you like can be a chore. That’s why I think CafePress should adopt an online ratings system to help the best designs be showcased first in their search results.

Yes, this can be abused, but it can also create a community, something that is currently only found in the CafePress forums.

CafePress competitor, Zazzle, which has experienced explosive growth in the past year despite higher prices and fewer products. What they do have is a 5 star rating system as well as the opportunity to leave comments on products. I think this helps customers better find what they’re looking for. If I had to take a guess, a customer would rather pay $5 for better design at Zazzle than a mediocre design at CafePress.

Don’t get me wrong, there are quality designs at CafePress, but finding them organically, like I said, is a chore.

Hopefully the next design update CafePress unveils is a techie-one that improves search.

Related Reading:
SEO, Site Search, and Email Marketing Ranked as Most Important to Online Retailers
Make a Good Investment in In-Site Search Engines

E-tailers rate SEO, site search, and email marketing as the most important e-commerce technologies when it comes to promoting their businesses, according to new survey data released by SLI Systems.

SLI Systems’ CEO Shaun Ryan shares why this data is important to understand in view of the upcoming holiday retail season: “Adopting proven technologies that can guide shoppers to a merchant’s site in the bustling world of e-commerce will enable retailers to deliver a better customer experience and ensure the holidays are fruitful.”

Related Reading:
SLI Rolls Out Learning Search Update with New Auto Complete Feature
SLI Systems Joins Bazaarvoice Radius to Help Marketers Execute Integrated Social Commerce Strategies