I received this awesome voicemail from Nancy Lohman, who was the chair of the ICCFA 2010 Convention. At the convention we pushed the boundaries a hand a live, Internet Marketing / Social Media workshop where attendees brought their laptops, connected to the WiFi and: I even created a website so that the attendees were prepared when they arrived in San Antonio.  You can see some the of introductory videos at:

www.FuneralHomeInternetMarketing.com

If you are interested in having a Internet Marketing / Social Media workshop for your members, we can set up the same workshop environment for your convention or even have it as an add-on session before your convention. For more information about workshop and presentation possibilities, please download my new, Speakers Kit.

Download Robin Heppell's Speaker's Kit

VICTORIA, BC – Robin Heppell, CFSP, president of FuneralFuturist.com, will make two key presentations at the two-day 2009 Fall Forum offered by the International Order of the Golden Rule (OGR), the world’s leading professional association dedicated to making independent funeral homes exceptional. Heppell’s first presentation, Innovative Technology for Your Business, will present top technology and Internet resources that will help attendees promote their funeral homes. They will learn how their website can become more Google-friendly, and how to use other Internet resources such as YouTube, Facebook and Twitter to market their firm. He will share case studies, examples and the step-by-step process enabling attendees to implement these technologies quickly. Heppell’s second session, Technology Applications for Funeral Home Operations, will address the lack of guidance on how to use technology in funeral home operations. Attendees will learn how to use commercial applications such as Excel, PowerPoint and Photoshop more efficiently, and discover the free resource of Google Applications. Heppell will show how these and other applications can give independent funeral homes a competitive advantage. The OGR Fall Forum is designed to help independent funeral service professionals learn the latest technologies and proven strategies for delivering unmatched client family satisfaction they can apply immediately to boost their market share and improve their bottom line. The OGR Fall Forum is set for the Hyatt Regency Hotel, Nov. 8-10 along the festive River Walk in San Antonio, Tex. Register online at www.ogr.org.

Funeral Plans Canada - 10th Annual Sales Conference, Kitchener, Ontario - November 2007 Dear Rob: Just wanted to drop a quick note to say thank you for speaking at the Funeral Plans-Canada 10th Anniversary conference. Your topic, Marketing Through the Internet is very timely and provided outstanding information to our delegates. You are a warm and creative speaker with so much to share with our profession. Having you around for the entire conference gave our delegates the opportunity to speak with you personally about their particular situation and issues. We’ll see you in Banff at our 2008 National Conference. Warm regards. Sheila Nunn

Comments can be verified by Mrs. Janet Ricciuti, FSABC Executive Director.

Evaluation Scores: 1=Poor | 2=Fair | 3=Good | 4=Very Good | 5=Excellent Comments: Comments can be verified by Mrs. Jodi Meyers, IDFA Administration. "Rob, your presentation at the IFDA Convention in Springfield was well done and well received. Thank you for helping make the convention a success." Best wishes, Paul Dixon, Executive Director.