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After Care Associations Careers Cemetery Community Relations Conventions Cremation Education Facilities From the Futurist From the Gurus Funeral Trends Green Funerals History Management Marketing Media Type Memorialization Merchandise Personalization Pre-need Receptions Schools & Interns Staffing Succession Planning Technologies

Jim McCann: Bringing Your Business to Full Bloom Dr. Robert Cialdini: Influence: Breaking Down the Barriers to Yes Stephen Shapiro: Speed Ideating & Personality Poker Doug Gober: Content is King Mark Jorgensen: Evaluating Resumes to Qualify Great Hires The Funeral Industry’s Biggest Mistake Guy Kawasaki talks about being Enchanting Chuck Gallagher: ABCs of Social Networking Eric Robuck: Internet Security 101 Nick Morgan: Authentic Communication Ze Frank: Facebook May Not Be The Answer Tara Hunt: Building Your Social Network with Social Capital ICCFA 2010 Convention: Joe Budzinski, Internal COO of ICCFA ICCFA 2010 Pre-Convention Interviews Blair Nelsen talks about Funeral Business Models and Online Marketing for Funeral Homes Funeral Celebrants & Personalization | Ellen Wynn McBrayer Congratulations 2009 CFSP Recipients Videos Displays | Larry Schildmeyer of Loveland Ohio Funeral Home Renos & AV Equipment | Anthony MacDiarmid | Liverpool NS Funeral Celebrants | Marc Gaudreau | Palmer MA NFDA 2009 Recap | Jessica Koth, Public Relations Manager NFDA Mortuary Science Students | Gene Ogrodnik of the Pittsburgh Institute of Mortuary Science Ken Varner talks about Cypress Lawn and the Michael Jackson Service Making Traditional Cremation Arrangements | Brandon Burningham | Memorial Mortuaries, Salt Lake City, Utah Funeral Arrangement Interviews | Dale Clock | Life Story Network, Michigan Embalming & Preparation Room Management | Shun Newbern | Rose Hills Mortuary Jackie Huba chats about Creating Customer Evangelists Frank Rosenacker talks about Funeral Pricing, Packaging, Itemization & Merchandise David Johnson talks about Internet Leads and Sales Joe Budzinski: ICCFA Internal Chief Operating Officer Mark Krause: President of ICCFA Todd Van Beck & Robin Heppell talk about the ICCFA Convention Dr. Robert Taylor: Organizational Dynamics & Personnel Management Buddy Phaneuf talks about Newspapers and Online Obits Dean Lindsay: Cracking the Networking Code David Kessler & John Heald talk about Grieving Online Marty Byars ICCFA Pre Convention Interview Tim Thompson ICCFA Pre Convention Interview ICCFA 2009 Pre-Convention Interviews Funeral Home After Care | Haisley Funeral | Fort Pierce Florida Funeral Receptions | Haisley Funeral | Fort Pierce Florida Making Families Comfortable | Francine Ross-Roden Funeral Home making families comfortable – Stan Stoberski Funeral Personalization – Tim Simonsen Funeral Home Community Outreach – Jon Deitloff Funeral Hospitality – Mark Krause Pet Funeral Homes & Cemeteries – Coleen Ellis Funeral Forums Discussion Boards Funeral Catering and Receptions – Allen Dave Green Burials in Victoria BC – Stephen Olson Nevin Mann about Funeral and Cemetery Staff The Undertaking Recap – Patrick Lynch Oregon Cremation – Amy Lowery Patrick Lynch – NFDA Secretary – OFDA 2008 OFDA 2008 Convention – Bob Kabacy OFDA 2008 Convention – Mark Stehn Joe Sehee on Green Burials Justin Zabor ICCFA Pre Convention Interview Darren Crouch ICCFA Pre-Convention Interview Poul Lemasters ICCFA Pre-Convention Interview Marty Strohofer ICCFA Pre-Convention Interview Dan Katz ICCFA Pre-Convention Interview Nancy Weil ICCFA Pre-Convention Interview ICCFA 2008 Pre-Convention Interviews Creative Memorial Folders with Photoshop – Craig Williams Memorial Video Tributes – John Ellwood Creative Monuments – Robert Poncelet 2007 Recap and Looking Ahead to 2008 Personalizing Pre-Arrangements – Craig Williams Chapels and Reception Room – Dean Freer After Care – Audrey Morris Funeral Trends – Robin Heppell Catering and Reception Centers – Duane Mercer Do you want some Free Publicity for your Funeral Home? Send a Comment to the Funeral Gurus – (206) 888-2949 Ron Downey – FPC Pre-Convention Interview Dan Isard – FPC Pre-Conference Interview The Marketing Guru has an offer for the readers of Funeral Gurus Sheila Nunn – FPC Pre-Conference Interview Robin Heppell – FPC Pre-Conference Interview Funeral Director’s Story – Aron Meier Dr. Bill Webster – FPC Pre-Conference Interview Funeral Plans Canada – Pre-Conference Interviews Communicating with Families – Don Henderson Reception Center – Justin Zabor Honoring Veterans – Chris Wooldridge Quilts for Children – Ed Nieuwesteeg In Lieu of Flowers – Clay Atchison Association Participation – Janet Ricciuti More than Just After Care – Mark Smith Funeral Home Documentary – Yves Berthiaume Funeral Blogging Buzz – BT Hathaway Merchandise Offerings – George Darte Funeral Technology – Larry Schildmeyer Ron Rosenberg NFDA Pre-Convention Interview 2007 Stephanie Peters NFDA Pre-Convention Interview 2007 Darcie Sims NFDA Pre-Convention Interview 2007 Mark Colgan NFDA Pre-Convention Interview 2007 Kimberly Gehlert NFDA Pre-Convention Interview 2007 Pam Kleese NFDA Pre-Convention Interview 2007