Trust: The Window and the Mirror

Trust - It’s a word that’s thrown around a lot these days, maybe to the point where it’s lost it’s original meaning. Nonetheless, we all inherently know what it means.

Words and good intentions are not enough. Gotta be smart about trust, because it is so darn fragile. It takes years to build, and can take seconds to destroy.

TRUST relates to a classic chapter from Good to Great on level 5 leadership. Jim Collins talks about “the window and the mirror.”

When things go well, great leaders look out the window and attribute the success to other factors. when things go poorly, they look in the mirror and take responsibility.

How do I relate TRUST to being a level 5 leader?

It’s about giving credit where credit is due, and more importantly, not getting ahead by taking credit from others’ efforts for your own personal gain. This destroys trust.

Level 5 leadership is directly related to historically successful companies. Level 4 leaders are not. See the summary below of both types. Which are you?

Level 5

Level 4

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