Comcast sucks.

I received my Digital Starter package from Comcast on Saturday.  I received a single DVR when I ordered two standard digital receivers.  They said it was no extra charge, so OK – I take it.

I moved the DVR to my bedroom yesterday and everything worked fine for about an hour.  Since then, I’ve lost VOD and my reception is pure crap.  The first time I called they said they would send a signal and I should be fine in 15-20 minutes.  It wasn’t fine.  After 2 hours I call back – now they want me to wait two days to see if it clears up.  Now listen to that…”wait two days”.  No thanks.

This morning I scheduled Dish Network to come on Saturday.  If the trees I have don’t pose a problem, I’ll also be cancelling Comcast that day as well.  Their phone service is soon to be replaced by T-Mobile@Home also.  If TWC, Charter or anyone else would come through here (except for DSL – it’s an option, but not one I want) I could ditch them altogether.

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Posted under Home Theater by Jon on Monday 22 September 2008 at 1:17 pm

1 Comment »

Comment by ComcastCares1 — September 23, 2008 @ 12:03 pm

I work for Comcasta and I would like to help.

I will be happy to reach out to my contacts to get this resolved ASAP.

If you are interested in my assistance, please send me the phone number on the account.

I apologize for the inconvenience and I appreciate the opportunity to assist.

Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com

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